How long does onesaleaday take to ship
As soon as we opened the bag they were in, I saw foggy diamonds, but assumed it was the plastic cover. Much to my dismay it was not. They look like foggy clouded water. There is no sparkle! In fact you cannot even see in the diamond. We could have gotten more sparkle from a CZ! I'm beyond disappointed in this company, who we use regularly. The worst part is the "No, return policy". Thanks for ruining our anniversary. I ordered phones on October 26, They were not shipped to me until November 08, and received on November 11, After my husband tried to hook up the phones, including using the DVD and calling support, we came to the conclusion the phones were defective.
I emailed customer service on November 14, to ask about returning the phones for a refund. I was advised that I would be sent a replacement set and if the second set was also defective, I would then get a refund. I advised that was fine and asked how I should return these defective phones and was advised I would be provided a return shipping label.
Two days later after I hadn't heard anything, I emailed again asking about the return label. I did not receive the return label until November 22, In the meantime, I sent an email on November 16, asking how long it would take once they receive the defective phones for them to ship me the second set as we are without a house phone right now and have been, since this whole process started.
I was advised that she was waiting to hear back from the shipping department if they had another set in stock. When I received the return shipping label, I again emailed to ask if they had the replacement phones in stock and how long it would take to get them shipped to me once the defective phones were received.
I was again told that she was waiting to hear from the shipping department. And was also advised that even if they had the phones in stock today, she couldn't guarantee that they would be in stock the day my defective phones were received.
It would seem to me that if you know a customer is sending in defective phones and will need a replacement set, you would put another set aside to send out to that customer. And what kind of operation are they running that it takes more than 4 days for the shipping department to notify the customer service department if they even have something in stock? Yesterday, on November 22, when I finally received my return shipping label and no answer as to whether they even have replacement phones to send me or not, I demanded a full refund upon receipt of the defective phones.
As of today, I have not heard back from anyone. I tried to order a wireless router. When I tried to pay, it said my billing address was not correct and I tried using a different card. Again had the same experience with that card too. And the next day, when I checked my statements, I was charged on both the cards. Surprisingly I don't see any orders in 1saleaday account. What can I do? Those two cards are gift cards.
I can't even dispute. The listing said I'd have through November 21st to use the code they sent me. The email confirming my purchase didn't state the expiration date. The email I received with my coupon code almost a week after my purchase of the coupon didn't state the expiration date. I had to remember it from the listing which magically disappears at midnight. But luckily tonight, I did find a blog with a screen shot from that day, just to verify.
Life is busy. I haven't tried to place an order until this evening. The coupon won't work, it says it has expired. Because "through" includes the date stated. It's plain English. I sent an email asking for a new code and I received an auto reply stating that I should expect to wait business days for a response and that their hours of operation are ampm EST.
With Thanksgiving this week, I'll probably be waiting several days before I hear back from them. With my own prior experience with their customer service people and according to my sister and the nightmare she's been going through for over 2 months with trying to get her money back on a bad printer, I just don't have a good feeling about this. Time will tell, but I think I'll have to find a new obsession to replace my midnight checking of the new deals on their site, and the texting with friends and family about what the latest deals are.
I love a good deal, but it's getting to the point where it's just not worth the hassle. Where to start, I ordered 6 speakers from this company over 7 weeks ago which I never received. After 4 weeks, I emailed the company because get this, they do not have a business phone, really? After two more days, I wrote back asking for the company to supply shipping information or to please cancel my order.
In which, I got the reply, "We are sorry for your wait the items should be there soon. So I asked for a refund multiple times and each time my request was ignored. So I had to file a complaint with Paypal for a chargeback, and only after the threat of losing money did 1saleaday should be named 1scamada! So Paypal waited a few more days to see if the items would ever ship and since the items did not ship, I was refunded my money by Paypal.
Then low and behold, 1 speaker showed up at my door two days later with tracking information that 1saleaday never provided during the dispute or to me, blah, blah. So I write back 1saleday, 'Would you like your speaker back because I was granted a chargeback and I would like to return the one item that did arrive back to you. I told them, I don't know, but here is the tracking number so that you may go back and check your records.
Guess what this no good company did next? They used the tracking number I gave them remember I had to give them the tracking number and then they turned around and used the tracking number to try and reverse the chargeback I received from Paypal. Since Paypal then had evidence that I had received some of the merchandise, they almost reversed the chargeback until I informed them that I was trying to return the one item that I received after the chargeback had been processed.
But there was no way that I was going to return the item while they were still deciding to give 1scamaday their money back. So to finish, if this company would have been responsible and informed me that there may be a delay in shipment then I would have understood. And I would have shopped again with this company if they would have simply canceled my order that never shipped and refunded my money. Instead they fought me tooth and nail, paid to ship one item to me, and paid to get that item shipped back to them, and lost one customer and as many people as I can inform to never purchase from these people ever.
I placed an order that day, patiently complied with your FAQ's concerning shipping and waited. Later I received the "stock" excuse concerning "an unavoidable delay with this shipment". I wrote back and asked as to the new timetable for shipping. I was told by Devorah, that orders take about business day s to ship out, and that mine would be shipped out shortly. Of course, I asked what "shortly" meant. Devorah responded that it would be days. This was two weeks ago. I have not seen any updates to the UPS notifications it appears as though it has not been delivered to the shipper yet.
I believed that I was "fooled" into believing that this is a reputable company from the referral from CNET. Of course your return policies, and order cancellation policies are draconian, and I feel that you are the "Bernie Madoff" of online product websites.
Get the money, maybe you will get your product, hope that you don't complain. Unfortunately, I can see that I am not alone with this criticism, as evidenced by the number and frequency of responses on this board. I would certainly appreciate a response, and in the future, perhaps a more realistic projection of your shipping dates.
I purchased 3 tennis bracelets and a screw driver set. I got my screwdriver set but no bracelets. I got right through. So I get hung up on, get my calls screened, and I still don't have an answer as to when I will get my items! I'm so mad right now I will never be using this site again! Screening calls? I just got an email stating my item is no longer in stock.
It just gets better and better. I still haven't spoken to a supervisor, and no one seems to care. Now I get to wait an additional 7 days for my refund! Never again, 1SaleADay, never! I have used 1SaleADay multiple times for small ticket items, mostly decent experiences. I wouldn't recommend wasting time or money on the jewelry. You also can't expect fast shipping. The fastest I have ever received any item was almost 2 weeks after the purchase date.
With that being said, my latest purchase has turned into an absolute nightmare. I decided to purchase a mattress from one of the daily flash sales on Jan. I received a confirmation that stated I should expect to receive shipping confirmation within 10 business days. Of course, 10 business days went by so I began following up. Since then, I have received an e-mail every five days with an apology and a request for more days to look into the issue.
I have been e-mailed by 5 different customer service reps. After 3 weeks, my wife was contacted by a third party vendor who claimed our mattress was out of stock and tried underselling my wife on a far inferior mattress and then hung up when my wife called her out and threatened legal action if we didn't get exactly what we ordered.
The employee called from a personal cell phone and is as far from educated and professional as a person can be. Since that call, she will no longer answer her phone. A week after that call, I thought I was getting somewhere when 1SaleADay sent me delivery confirmation.
It turns out, as I was following the link daily, it continued to show me that the delivery company was unable to make contact with the third party vendor for pickup for two weeks. At that time, the delivery company quit trying to contact the third party vendor. It appears to be a very unethical company that chooses to hide behind computers and rip people off rather than provide good customer service and assist in dealing with customer concerns.
I placed an order for a shaver on February 18, It was to be a gift for my son's March 8th birthday. The one and only email I received indicated that shipping could be as late as February 28th. Not only have I not received a follow up email with a shipment date, I can't get account information. The site isn't loading the information for my review. This is my first experience with this company and it isn't favorable. I have been an online shopper for years, and this is the worst experience I've had.
The company doesn't have a customer service number. I went to 1saleaday. I thought I had purchased the iPad2 they had on the flash sale. I placed my information in and hit submit. I never received an email confirmation, but the money came out right away.
I sent an email. I got a reply saying that my order didn't go through. A hold usually occurs for hours, at which point it will fall off. Well, it's now Friday, and it still hasn't fallen off. I've already called my bank and notified them; they are investigating it. Several weeks ago, I learned I had won a heart pendant and all I had to do was click the enclosed URL, enter the voucher code, click redeem and submit my shipping info.
Easy, right? Well, after numerous attempts from IE with no success, I contacted customer service and was told to try Google Chrome, which I did, still no success! I have tried on many occasions to redeem this voucher on Chrome, IE and Firefox and get to a page that states, "Oops we are busier than a pub in Ireland To say this has been a frustrating experience is an understatement!
The order was taken, and it showed that it will be shipped within a few days. The tracking information was never updated. I asked about it, and I was told the system was having a problem. Now, it is almost 2 weeks since item was "shipped". I have received no item yet. I bought a Vizio TV several months ago and have been having issues with it shutting off by itself and it has been having an increasing number of red pixels throughout the display.
I contacted 1SaleADay support and was told that it would be covered by the factory warranty. I contacted Vizio and was told that 1SaleADay is not an authorized dealer therefore there was no warranty at all.
I recontacted 1SaleADay via email and was told that my warranty was expired. I recontacted Vizio and confirmed there was never a warranty. Had I known that there was no warranty, I would never have purchased it. I have requested a phone number multiple times, and they have thus far refused to give me one. Every time I email them again, I get a response days later; and it is always from someone different than the last time.
Horrible service and integrity. I will never buy from them again and neither should anyone else. I got a confirmation a week after saying that the item has shipped but the tracking information was invalid. It's been almost 2 months now and I still have not received my order.
I asked for a refund ASAP. We'll see how long my refund will take. Their customer service sucks. Plus, their stupid email is all automated and you can't even get a precise response. I will never buy anything from this website ever. Sign up to receive our free weekly newsletter. We value your privacy. Unsubscribe easily. Are you this business? Save Saved. Live agent Are you this business? If you purchased a 1Sale Deal, please see our section on Lost or Stolen packages.
This depends on the retailer you purchased from. As a general rule, once a refund has been issued you should see it reflected on your account within business days. If 5 business days have past and you do not see the refund reflected on your account, we suggest you contact the retailer directly for further assistance. Response time varies based on volume and may take up to 3 business days.
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As an Amazon Associate we earn from qualifying purchases. Sign Up to Save Up. Join our Newsletter! Submit A Deal. I like a deal — how do I get it? Shipping and Returns Their drawback to this site is that the item takes a long time to reach you! You can get really great deals on closeout, clearanced, and refurbished merchandise. But like everything on 1SaleADay. I think it took over two weeks to get that memory card that was shipped in just a brown envelope. I honestly forgot I even ordered then was surprised when it.
On a typical day you can find electronics, clothing, toys, jewelry, and other various accessories for yourself and the home. Just be sure to check out the site each day as the specials will change. Shipping is usually free too, which is nice. It would just be better if the shipping was quicker. My only experience with ordering from 1SaleADay. They occasionally offer small, somewhat worthless gadgets for free with free shipping.
I know you shouldn't look a gift horse in the mouth, and whats to complain about when its free, right? The problem is, by the time the item arrives I have already completely forgotten about it. The site is an excellent idea and I have seen some really great deals offered, but I have been completely put off of ever spending a cent there because of the shipping problems.
I usually receive an email letting me know my order was placed, but I never receive an update about whether it has been processed, shipped, etc. Reading other reviews it seems that the problem isn't just with just the free orders, but with the paid orders as well. If they offered an irresistible deal on something I actually needed or wanted, but could afford to wait a month or longer to receive, I may consider placing an order, but only if I could afford to lose that money, as I do not trust the site at all.
I reserved giving them 1 star because I have received free items from them, however worthless they may have been. I don't think there is too much to dislike about 1SaleADay. They offer free shipping on most of their offers. Their shipping process is pretty efficient. I often receive my items in no more than 8 days at the most and 5 says at the least.
I have never had any problems with customer service. The online techs seem to be very knowledge-able and answer or address questions or concerns as promptly as possible. They don't often have an extensive amount of items to choose from or browse. What they do have though - is really great deals. It's just that you have to be ready and have money to spend right when the opportunity presents itself. That's the only snag about 1SaleADay.
Great stuff and great prices but, it is one of those fly by opportunities. If you can catch a good deal on something that you want and have the money right at the moment, take advantage of the opportunity.
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